Frequently Asked Questions
Most custom orders are produced and shipped within 5 to 7 business days after artwork approval.
If anything slows that down, like supply chain issues or large orders, we’ll reach out and keep you updated.
If you need hats in a hurry, let us know.
We can often rush production for an extra fee, depending on what you need and how fast you need it.
Reach out before ordering and we'll do our best to make it happen.
We prefer high-resolution vector files like AI, EPS, SVG, or PDF.
If you only have a JPEG or PNG, that’s fine — just make sure it’s clear and not blurry.
Need help? Send what you have and we’ll work with you.
Absolutely.
We’ll send you a digital proof for approval before anything goes into production.
Nothing gets made until you give us the thumbs-up.
We’re proudly based in Idaho Falls, Idaho.
Everything we make is designed, engraved, and shipped right here in the USA.
